Number plan Colombia operates a closed dialing plan, with all fixed line and mobile subscriber numbers being 10-digit. Nationally, all calls between subscribers are dialed as ten digits, with no prefix.

NumberDialing zone or service+57-3XX-XXXXXXXMobile (cellular) services+57-601-XXXXXXXBogotá and Cundinamarca+57-602-XXXXXXXValle del Cauca, Cauca and Nariño+57-604-XXXXXXXAntioquia, Chocó and Córdoba+57-605-XXXXXXXAtlántico, Bolívar, Cesar, La Guajira, Magdalena and Sucre+57-606-XXXXXXXCaldas, Risaralda and Quindío+57-607-XXXXXXXNorte de Santander, Santander and Arauca+57-608-XXXXXXXBoyacá, Tolima, Huila, San Andrés, Meta, Caquetá and the Amazon and Orinoco departments (Casanare, Vichada, Guainía, Vaupés, Guaviare, Amazonas and Putumayo)

History Prior to September 2021, Colombia had fixed line subscriber numbers that comprised a single digit dialing zone and a 7-digit local number. These were converted to the new format by inserting "60" before the dialing zone.

There were various dial plans, with different access prefixes depending on the type of service. All such prefixes have been removed, except for international calls from landlines.

Landline service All landline subscriber numbers follow the pattern: 60B-YXX-XXXX Where B is the dialing zone (where the number is located), Y is 2 to 8 (or 9 for pay phones), and X is any digit.

Each department belongs to only one dialing zone. Calls from landlines to both landline and mobile numbers are placed by dialing the 10-digit subscriber number with no prefix.

Calling internationally from Colombian landlines requires a carrier-selection code be included after the 00 IDD prefix, before the country code and foreign subscriber number:

00A-XX... Where XX represents the destination country dialing code and A represents one of the national long-distance carriers, but new long distance operators are using 0Axy format:

00456Claro Fijo00444Claro Móvil00414Tigo005Tigo007ETB009Movistar

Mobile service As with landlines, calls from mobile phones to both landline and mobile numbers are placed by dialing the 10-digit subscriber number with no prefix.

Mobile subscriber numbers follow the pattern: 3MM-XXX-XXXX where 3MM usually indicates one of the country's mobile phone operators.

PrefixMobile operator300 301

302

304

305

324Tigo302 323WOM304Flash Mobile304 305ETB305Móvil Éxito310 311

312

313

314

320

321

322

323Claro, formerly known as Comcel315 316

317

318Movistar319Virgin Mobile333Suma Movil350 351Avantel

Since Colombia adopted the mobile number portability, these 3MM codes only indicate the original operator when the subscriber obtained the number; individual subscriber numbers may use other operators.

Toll-free service Toll-free numbers follow the pattern: 01-800-XXX-XXXX Article 48 of Decree 25 of January 11, 2002, Ministry of Communications of Colombia, retrieved on April 7, 2017

Before 2002, the format was 9800-XXXXXX. When the current format was adopted in that year, existing toll-free numbers were given the format 01-800-0XX-XXXX. These numbers were advertised with the grouping 01-8000-XXX-XXX, leading many people to erroneously believe that the general prefix for toll-free numbers is 01-8000.

Other services Toll-based service 01-900-XXX-XXXX 01-901-XXX-XXXX

Dial-up internet service 01-947-XXX-XXXX 01-948-XXX-XXXX

Emergency numbers 1-2-3, for all emergency services. 1-1-2, for only Police services. 1-1-9, for only Firefighting services. 1-3-2, for only Ambulance services.

References